Helpful information
It is advisable to confirm with relocation support if all the below apply.
Please find further resources on the Accommodation Services Resource page.
Changing residential locks is the sole responsibility of Housing Services. See Housing key control.
Residents are responsible for the general upkeep of their units. Any maintenance requirement should swiftly be reported to KAUST Maintenance Services. See facilities management.
It is prohibited to install satellite dishes or any external cable TV services. See KAUST IT for
more information on IT services.
Back yard maintenance is a resident's responsibility. See facilities management.
Any physical unit alterations should first be requested through a Home Improvement Program (HIP) request.
Upon departure residents are required to return the unit in the same condition it was received, subject to normal wear and tear. See departure tips.
Residents should safeguard personal property and independently obtain adequate insurance cover. See lost and found.
In accordance with the KAUST pet policy only domestic pets like cats, dogs, indoor birds and fish are allowed.
From the time a new unit is assigned a resident is required to move within 7 days. See internal move tips.
KAUST materials management assists resident moves within the community.