Daycare Services

 

KAUST Daycare offers excellent opportunities, facilities, and resources for children from the age of 2 months to 3 ½ years to grow, develop, learn, and play. There are currently 2 daycare facilities: Island Daycare and Harbor Early Childhood Center. Our purpose-built centers provide excellent early childhood care, as well as afterschool, and school holiday cover for children who attend TKS Kindergarten. Our afterschool programs help children achieve a smooth transition to the IB-accredited school at KAUST.

 

The KAUST Daycare team believes that parents and staff working together provide the best experiences for a child’s ongoing development. There are a number of ways to get involved:

 

  • Open Door Policy – Parents are welcome to visit the center at any time of the day and join in some of the many indoor or outdoor activities the children enjoy.
  • Information Sharing – we encourage daily contact with the classroom teachers so that any information regarding the child can be shared. Parents also receive a digital daily report with photos and information of their child’s activities. Every month, parents receive the monthly newsletter to inform them of any special events and share more details on
  • Parent Conferences – these occur twice a year and give parent’s the opportunity to learn about their child’s development, ask questions, and receive more in-depth feedback.
  • Special Events – parents are invited and welcome to celebrate key events with their child/children, e.g. Graduation, Universal Children’s Day, Saudi National Day.

 

Feedback

As part of our continuous improvement, we conduct two daycare satisfaction surveys per year with the parents of the registered children. The last bi-annual survey took place in May 2023. 

Read the full report here. 

 

 

Key Highlights

 

The overall satisfaction rate in the latest survey was 96.7%. This is a slight increase when compared to the previous survey and continues to show that parents are very happy and satisfied with the service and level of care being provided.
 
The service scored high in all sections including:
  • 98.5% when asked questions around 'the feeling of being welcome' and 'child safety and supervision'.
  • 97.0% for questions related to their child’s interaction, engagement and the teaching practices used.
  • 95.0% for questions related to communication with the Daycare staff and teams. This is a slight improvement from the previous survey and is an area of continuous development.
  • Recent developments to the digital reports (95.6%), registration (94.5%) and payment (93.8%) continue to provide high satisfaction levels.
In addition, we also received 80+ comments. Lots of these were positive, especially in regard to the teachers & classroom staff. However, we also received suggestions and negative sentiments. These have all now been reviewed and anonymously shared with team, so that we can work on future improvements and developments.


      Detailed survey results 

      Would you like to review more detailed results from this survey? Please review the full Daycare Survey Results which includes the analysis of all questions.

       

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      Contact

      Working Hours:

      For further information or to arrange a visit, please contact KAUST Day Care. The daycare is open from 7:30 A.M. – 5:30 P.M., Sunday through Thursday. KAUST Day Care/Afterschool Program closes during Eid and National Holidays. 

      E-Mail: daycare@kaust.edu.sa
      Phone: 012 808 6223