26 October, 2023
As we anticipate the upcoming rainy season, we kindly request our KAUST’s community members to inspect the drains in the balcony areas of their units. Drains are crucial components of the balcony system that require regular maintenance. One essential yet straightforward maintenance task is to ensure that drains function effectively by routinely cleaning balcony surfaces to remove any dirt or debris, such as leaves and twigs. This practice will help prevent drains from becoming clogged.
We urge community members to conduct a balcony drain test to assess the drainage holes. To do this, pour a bucket of water down all balcony drains. If the water doesn't flow smoothly through the drain or if you have any doubts about the drainage on your balcony, please don't hesitate to contact the FM Call Center team. You can reach them through the 959@FM App or by dialing 0128080959 or sending an email to fmcallcenter@kaust.edu.sa. Additionally, please ensure that floor drains are not obstructed by objects like carpets, plant pots, or any items that might impede or block the flow of water.
We sincerely appreciate your cooperation in ensuring a well-maintained and functional balcony drainage system.
Do not circumvent barricades on campus and in the community; they are for your safety.
