Facilities Services on the Move!

27 June, 2022

KAUST Facilities Management is pleased to announce the launching of new customer channels to enable you to have easier access and visibility to our services.

Now you can request and track a service via your mobile device making use of our 959@FM mobile application or our WhatsApp ChatBot along with many exciting features available now and in the near future.

The mobile app will also be available via KAUST Central in early July.


Available Services 

  • Community Maintenance
  • Academic and Administration Maintenance
  • Utilities Services
  • Janitorial Services
  • Waste Management Services
  • Horticulture Services
  • Pest Control Services
  • Office Services
  • Key Control
  • General Enquiries
  • Paid Services and more



1. “959@FM” Mobile Application

The app is available on Android and Apple app stores.

For further information on how to use the app, you can access the user manual by clicking here.

2. WhatsApp Chatbot “Fix’T”


959 Call Center Operation Hours

24/7 throughout the year

For More Details