Update: Please note that users have to bring their own helmets for the current period. Helmets must be in accordance with KAUST Health, Safety, and Environment. 

We are happy to announce that Wayz, a local e-ride rental company, is launching its services in KAUST. In this soft phased launch, it will be providing rental e-bikes and e-scooters at several locations at KAUST. 

Learn more about this new service and how to use it below.

What is Wayz?

Wayz is a company that provides eco-friendly, e-ride solutions through easy, safe, and reliable micro-mobility driven by the latest technologies. Using homegrown talent, WAYZ was launched in 2019 to bring communities closer, improve transportation and create new opportunities for entertainment in the region. 

Sustainable Mobility

Wayz's goals align with Vision 2030's Saudi Green Initiative in reducing carbon emissions by more than 4%. Global transportation accounts for more than 25% of total greenhouse gas emissions contributing to global warming. Resorting to green mobility is one way to help reduce carbon emissions and thus ensure a sustainable environment.

This service also supports the UN Sustainable Development Goal 13: Climate Action. Learn more about KAUST’s efforts for sustainability here.

How to use this service

• Download the Wayz App to your phone from the Play Store or App Store. 
• Choose the nearest Wayz parking zone. View all parking locations available in KAUST here. 
• Scan the QR code at the available vehicle to unlock, get your helmet, and kick to start the ride. 
• To end the ride, park at a designated Wayz parking zone and take a picture of the parked vehicle. 

Note: If you are not able to view the parking stations in your app. Please choose your mobile network instead of KAUST network.

Payment options

The Wayz rental service costs 0.67 SAR per minute. The app accepts MADA, VISA, Apple Pay, STC PAY, American Express and Master Card payments. 

The top-up options are:

• The minimum wallet top-up is SAR 40
• Top-up SAR 50 and get SAR 7 free credit
• Top-up SAR 70 and get SAR 20 free credit
• Top-up SAR 100 and get SAR 50 free credit
• Top-up SAR 200 and get SAR 130 free credit

Rules and Regulations

• Follow KAUST e-scooter guidelines
• Only for ages 16 and above
• Helmets must be worn by all riders. Please note that users have to bring their own helmet for the current period.
• Be mindful of road obstructions
• Don’t ride on sidewalks
• All rides must start and end at Wayz parking zones. You will be charged until it is parked and confirmed
• Check the condition of the ride and brakes before taking off
• Do not use your phone while riding 
• Lights must be turned on at night

Timings and support

• Operational hours: 24 hours / 7 days a week
• On-ground customer support: 9:00 AM - 9:00 PM daily
• WhatsApp customer support available 24/7 : +966 56 199 4147

Feedback

Wayz at KAUST is currently in a soft launch and testing phase and we expect that the service and locations will continue to expand. We welcome your feedback on the service and locations provided so we can adapt based on your need. 

Share your feedback